JAMB 2024 Government · Question 57

The Commission that examines complaints of civil wrongs committed by government employees is

Options

  1. A.Public Complaints Commission
  2. B.Civil Service Commission
  3. C.Economic and Financial Crimes Commission
  4. D.Judicial Service Commission

Answer: A. Public Complaints Commission

Explanation written with AI and checked against the answer key

1. Analyze the question The question asks which body investigates complaints of wrongs (maladministration, injustice, unfair treatment) committed by government employees against citizens. The key idea is that ordinary citizens can complain about public officers.

2. Explain the concept In Nigeria, the Public Complaints Commission (PCC) acts as an ombudsman. It was established in 1975 and is now backed by the Public Complaints Commission Act. Its job is to investigate complaints by citizens about administrative injustice, abuse of office, or unfair treatment by public officers and government agencies. Its services are free, so ordinary people can get redress without going to court.

3. Go through the options

  • A. Public Complaints Commission: Correct. It examines complaints against public officers and government bodies for wrongs done to citizens.
  • B. Civil Service Commission: Wrong. It handles recruitment, appointment, promotion, and discipline of civil servants. It is concerned with the internal management of the service, not citizens' complaints.
  • C. Economic and Financial Crimes Commission: Wrong. It investigates and prosecutes financial crimes such as fraud, money laundering, and corruption. It deals with criminal offences, not general civil wrongs or maladministration.
  • D. Judicial Service Commission: Wrong. It deals with the appointment, promotion, and discipline of judicial officers (judges and court staff).

4. Answer The correct option is A. Public Complaints Commission.

5. Exam tip Link each body to its keyword:

  • Public Complaints = ombudsman, for citizens' grievances
  • Civil Service = staff matters in the civil service
  • EFCC = financial crimes
  • Judicial Service = judges

When you see "complaints" in a question about government, think of the PCC (the ombudsman).

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