Cookie Policy
Effective Date: January 13, 2025 | Last Updated: January 13, 2025
This Cookie Policy explains how DeeepSolve ("we," "our," or "us") uses cookies and similar technologies when you visit our website and use our AI-powered exam preparation platform. This policy should be read alongside our Privacy Policy, which provides more detail on how we handle your personal information.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.
Cookies can be "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and accessibility. You cannot opt out of these cookies as the Service would not work without them.
| Cookie Name | Purpose | Duration |
|---|---|---|
| __session | Maintains your login session | Session |
2.2 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences, theme settings, and recent activity. They may be set by us or by third-party providers whose services we have added to our pages.
| Cookie Name | Purpose | Duration |
|---|---|---|
| theme | Stores your light/dark mode preference | 1 year |
| last_subject | Remembers your last studied subject | 30 days |
| cbt_settings | Stores your CBT practice preferences | 30 days |
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the website and our services.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga, _gid | Google Analytics - tracks user behavior | 2 years / 24 hours |
3. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use the following third-party services that may set cookies:
- Firebase Authentication: For authentication and user session management. See Google Firebase Privacy Policy
- Paystack: For processing payments securely. Cookies may be set during the payment process. See Paystack's Privacy Policy
- Google Analytics: For website analytics and performance monitoring. See Google's Privacy Policy
- Cloudflare: For content delivery, security, and performance optimization. See Cloudflare's Privacy Policy
4. How to Manage Cookies
You have the right to decide whether to accept or reject cookies (except for essential cookies required for the Service to function). You can manage your cookie preferences in the following ways:
4.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. The following links provide information on how to manage cookies in popular browsers:
4.2 Opt-Out Tools
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
4.3 Impact of Disabling Cookies
Please note that if you choose to block or delete cookies, some features of our Service may not work properly. For example, you may not be able to stay logged in, your preferences may not be saved, and some interactive features may be unavailable.
5. Local Storage and Similar Technologies
In addition to cookies, we may use other similar technologies such as local storage (HTML5) to store information on your device. Local storage is similar to cookies but can store larger amounts of data. We use local storage to save your CBT test progress, study preferences, and offline data for a better user experience. You can clear local storage through your browser settings, typically in the same area where you manage cookies.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we use cookies.
7. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us: